Last updated February 2025
Your privacy matters to us. This policy explains how Renew Implant Centre collects, uses, and protects your personal information.
Renew Implant Centre is committed to protecting the privacy and confidentiality of our patients and website visitors. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.renewimplants.ca or our clinic at 2530 St Joseph Blvd #6, Orléans, ON K1C 1G1. By using our website or services, you consent to the practices described here.
Contact information such as your name, phone number, email address, and mailing address. Health information including dental history, treatment records, and related medical information collected during consultations and treatment. Website usage information such as IP address, browser type, and pages visited, collected through cookies and similar technologies.
To respond to your consultation requests and inquiries, provide dental implant treatment and related care, schedule and manage appointments, process insurance claims and billing (including CDCP and direct billing), improve our website and services, and comply with legal and regulatory obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement appropriate physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Patient health records are maintained in accordance with applicable Ontario and Canadian privacy legislation.
We may share your personal information with insurance providers and the CDCP for claims processing, healthcare professionals involved in your treatment (such as our implant surgeon, Dr. Alex), and service providers who assist with our website operations — subject to confidentiality agreements. We may also disclose information when required by law.
Our website may use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Under applicable Canadian privacy legislation, you have the right to access the personal information we hold about you, request corrections, withdraw consent for certain uses (subject to legal and contractual restrictions), and request deletion where permitted by law. To exercise these rights, contact us using the details below.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.